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When Was The Last Time You Violated Your Customer?

by MJ DeMarco July 25, 2011

Growing a business is tough enough. It becomes tougher when your customer service sucks. How to turn this to your advantage…

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Explode Your Business By Dialing In Customer Service That “SUCKS”!

by MJ DeMarco August 11, 2010

Why sugarcoat it. Customer service in the modern age, sucks. We have become so inundated with poor customer experiences from the businesses in our life, we now except crappy customer service as a standard of expectation.

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You Can’t Overcome Crappy Customer Service With…

by MJ DeMarco July 22, 2010

Don’t let a $10/hr employee ruin a $500 million capital investment.

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When Was The Last Time You *Violated* Your Customer?

Explode Your Business By Dialing In Customer Service That “SUCKS”!

You Can’t Overcome Crappy Customer Service With…

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When Was The Last Time You Violated Your Customer?